FAQS

What is event photography?

Wikipedia describes event photography as a wide category of professional photography. It’s capturing the essence and vibe of an event – often with a purpose to showcase a product or brand. Focus can be on VIPs, speakers, performers or guests.
We see event photography as documenting an important event but how you define an “event” is entirely up to you.

Where are you based?

Event Photos Australia was founded in Brisbane but have local professional event photographers in all capital cities.

How far do you travel to take photographs?

We have photographers based in capital cities including Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, Adelaide, Perth and Canberra and surrounding areas.

What type of photography do you specialise in?

We provide professional commercial, headshot and event photography services across Australia.

Are there any hidden extra costs?

Our quotes are for an end to end service and you have the option to add additional extras. The only additional costs can be parking if there are no free parking options at your venue/office.

What methods of payment do you accept?

Once you receive your invoice, you will have the option to pay via EFT or Credit Card including Visa, MasterCard or American Express (fees and charges may apply).

Have you got a photography studio we can use?

Most of our work is done on location and very few cases have we required a photo studio. If a studio is required there are plenty available to hire.

When will we receive the images?

An event can take 2-5 business days to deliver once the photos have been processed and uploaded. This delivery time does depend on your event’s duration and the lighting conditions at the event.

Are there any watermark on the images?

Watermarks are only visible on our gallery system. When you download your photos there are no watermarks.

How will we receive the images ?

We supply images through our secure online gallery.

How many images will we get?

We don’t have a set number but we also don’t limit the number of photos we deliver as each event is different. You can expect an average of 30 to 60 photos per hour of shooting.

Do you provide videography for event?

We have videographers who can cover your event alongside your photographer. It is not recommended that a photographer take video while photographing.

Who do I contact for changes prior and during the event?

Event Photos Founder Pat Brunet will personally discuss your requirements and put your quote together. When you’re ready to proceed, a photographer will be allocated to your event. We’ll send you a pre-event checklist which will include contact information and briefing notes. Should anything change prior to the event you can email or call anytime.

What if the photographer encounters a technical issue during the event?

Luckily equipment failure isn’t a regular occurrence but it can happen. Our photographers carry at least two professional camera bodies and a range of lenses and flashes. So if a piece of equipment does fail during the event, they can simply change their gear and they won’t miss a beat.

Do you keep a backup copy of our photos if we misplace them?

We recommend that clients make a copy of their photos once they have received them. Your online gallery is active for 3 months and can be re-downloaded at any time. Clients are also able to opt in for a 1 year backup option where we keep backup copy online. Should your gallery expire and you wish for us to check our archives to retrieve the files there will be a retrieval fee – this does not guarantee we will be able to retrieve the photos however.

Do we have the option for our photos not to be used on your website?

Due to the number of events we cover, we only use a small selection of images we’ve captured for self promotion, blog posts and social media. Should your event be sensitive or confidential please let us know and we can work with you.

Do you delivery high resolution files?

We deliver high resolution files through our online gallery. From there we can give you the option to download smaller files if you need, or if you have a specific size you require just let us know.